FAQs

Question: How do I pay?
The orders will always be raised in Euro, Canadian or America funds (depending on specification of the vehicle) for deposits and final payments.

Question: How do I qualify?
You must be able to produce a diplomatic passport or service pass from a recognized international organization.

Question: How many can I have and for how long?
Each holder of a passport/pass may buy one BMW per year.

Question: How long will I have to wait?
It very much depends if you are purchasing a Canadian vehicle or one built to the specification of another country where the build and delivery time can be between 3 and 5 months. Occasionally a new model may prove problematic to deliver within normal parameters due to strong demand.

Question: How will the car be shipped to me?
BMW diplomatic sales will deliver your vehicle via our shipping agents to your local subsidiary or importer.

Question: What are the payment terms?
We require a 10% deposit and BMW will invoice you for the balance either prior to the vehicle being shipped or upon delivery.

Question: Can I take delivery of my car at BMW AG in Munich directly?
On most models we can arrange for you to take delivery in Munich under the European delivery program.

Question: Is financing available?
Yes. With Canada's Diplomatic Sales Centre, exclusive to BMW, you have the opportunity to finance your vehicle for the length of your term. You may opt for a variety of payment schedules. Enjoy the simplicity of a low monthly payment.

Question: How can I be sure that my vehicle will be compliant with all rules and regulations of its ultimate destination?
It is, therefore, important that you specify the country for which the car is finally destined as well as where you are currently posted. This information is necessary in order for us to ensure that your BMW configuration is compliant with all the necessary rules and regulations of its first and ultimate destination.

Question: What documents are needed?
In order for us to process your order, we require that you furnish us with a certified copy of your diplomatic or service passport (all relevant pages). A signed BMW AG Order Form including all details and options for your chosen vehicle. A filled out and stamped copy of our form "Certification of Status" by your mission or organization.

Question: Can members of my family take advantage of BMW diplomatic sales?
All members of your family who enjoy diplomatic status are entitled to purchase a vehicle under the Diplomatic Program provided they are also accredited.